Sales Pipelines

Freshsales (Freshworks CRM)

SMB sales teams wanting built-in phone/email and AI-assisted CRM at a low entry price

  • No free plan
  • Best for built-in phone and email

Verdict

Fits SMB sales teams that want built-in phone, email, and AI-assisted CRM at a low entry price. There is no free plan (21-day trial only), and add-ons such as Freddy AI Agent cost extra.

Pros

  • Built-in phone and email
  • Low entry price: Growth plan $9/user/month billed annually
  • 21-day free trial

Cons

  • No free plan, only a 21-day trial
  • Add-ons such as branded documents and Freddy AI Agent cost extra

Free plan

None

No free plan (21-day free trial; the pricing page lists only Growth, Pro, and Enterprise)

Paid from

Growth $9/user/month billed annually; monthly-billing price not shown

Watch out

No free plan is listed, only a 21-day trial, and the monthly price is not shown. Pro is $39 and Enterprise $59/user/month billed annually. Add-ons cost extra: branded documents $19/user/month and Freddy AI Agent $49 per 100 sessions after a one-time 500 free sessions.

Source: https://www.freshworks.com/crm/pricing/

Checked October 22, 2026. Confirm current pricing on the vendor's site.

No paid placements. Some links may earn us a commission at no cost to you. It never changes our verdicts. Affiliate disclosure.

More in Sales Pipelines

View category

Apptivo

Sales Pipelines

  • No free plan
  • Best for broad app suite
  • Price not verified

Fits small businesses that want a broad suite of 65+ integrated business apps beyond just CRM.

Paid from $15/user/month billed annually ($20/user/month billed monthly) for Lite plan

Close

Sales Pipelines

  • No free plan
  • Best for outbound sales

Suits outbound-focused sales teams or solo reps who want calling, SMS, and email in one tool.

Paid from Solo $9/user/month billed annually, $19/user/month billed monthly (1 user, 10k leads)

monday CRM

Sales Pipelines

  • No free plan
  • Best for monday.com teams

Makes the most sense for teams already using monday.com Work OS who want CRM on the same platform.

Paid from Basic $12/seat/month billed annually, $18/seat/month billed monthly; plans start from 3 seats

Nutshell

Sales Pipelines

  • No free plan
  • Best for simple sales pipelines

A straightforward pipeline CRM for small sales teams that want to skip marketing bloat.

Paid from Foundation $13/user/month billed monthly; the page says annual billing saves $6/month (about $7/user/month, not printed)

Pipedrive

Sales Pipelines

  • No free plan
  • Best for visual pipelines

Built for sales teams that want a highly visual, pipeline-first CRM.

Paid from Lite $14/seat/month billed annually ($168/seat/year); monthly-billing price not shown

Salesflare

Sales Pipelines

  • No free plan
  • Best for automated data capture

Suits solo founders and small B2B sales teams that want automated data capture with minimal manual entry.

Paid from Growth $29/user/month billed annually, $39/user/month billed monthly

Vtiger

Sales Pipelines

  • Free plan
  • Best for low-cost all-in-one

A low-cost all-in-one sales, marketing, and helpdesk CRM for small-to-mid businesses.

Paid from One Growth $12/user/month billed annually (standard user); monthly-billing price not shown

Zendesk Sell

Sales Pipelines

  • No free plan
  • Best for Zendesk users
  • Price not verified

Makes the most sense for sales teams already in, or moving into, the Zendesk ecosystem.

Paid from Not shown: Zendesk's Sell pricing page redirects to general Zendesk pricing, which lists no Sell plans

Done-for-you CRM cleanup

Messy CRM? Get it cleaned up for one flat fee.

Duplicates, confusing fields, and leads stuck in an inbox make any CRM hard to use. I will tidy it up so your contact list is something you can actually work from.

  • Dedupe and clean up to 1,000 contacts
  • Fix or simplify fields (properties) so the data makes sense
  • Connect a simple lead form so new inquiries land in your CRM

Flat fee for one CRM (HubSpot or Salesforce). Payment via PayPal. Need a sales pipeline and follow-up setup too? Ask about cleanup plus setup for $200. Done by Cole Siegel, Salesforce Certified Platform Admin.

$110 flat fee